Privacy & Cookies Policy

1. Commitment to Your Privacy

JAC Forklift Singapore (hereinafter referred to as "JAC", "we", "us", or "our") respects your personal privacy and is committed to protecting the confidential business and personal information you share with us.

This Privacy Policy outlines how we collect, use, disclose, and protect personal data gathered through our website, equipment inquiry forms, dealership registrations, and direct commercial correspondence in compliance with the Singapore Personal Data Protection Act 2012 (PDPA).

2. Personal Information We Collect

When you interact with our platforms or request commercial consultations, we may collect the following data categories:

3. How We Use Your Data

Your data is processed strictly for legitimate corporate purposes, including:

• • Formulating accurate technical specifications, equipment proposals, and commercial rental quotations.
• • Evaluating and processing Authorized Dealership (B2B Partner) registrations.
• • Coordinating on-site forklift trials, facility visits, and 24-hour maintenance SLA dispatches in Singapore.
• • Fulfilling corporate legal, tax, and auditing requirements under Singapore regulations.

4. Disclosure & Data Transfer

We may share your data solely on a strict need-to-know basis with:

• • Authorized Service Teams: Field maintenance technicians and logistics dispatchers in Singapore.
• • Financing & Leasing Partners: Certified financial institutions (only when you explicitly request lease financing options).
• • Regulatory Authorities: When mandatory under Singapore law or court subpoena.

5. Security & Storage Safeguards

We deploy multi-tiered administrative, physical, and digital safeguards—including TLS/SSL transport encryption, access control policies, and periodic security reviews—to protect your records from loss, theft, and unauthorized access. Data is retained only for as long as necessary to fulfill the business purposes for which it was gathered.

6. Cookies & Tracking

Our website utilizes essential session cookies and performance telemetry to maintain security, preserve user search queries, and optimize page load speeds. You can configure your browser to decline cookies, though certain interactive features (e.g., instant quotation filters) may perform with reduced functionality.